What happens if I need to cancel?
If you need to cancel your event, please let us know as soon as possible. We will hold your $50 non-refundable deposit and you can reschedule for any future date. When you are ready to reschedule, the deposit will be applied to your new event date.
Do you have any rules?
We do have rules to keep your little ones and our products safe. Before booking please note that we DO NOT allow children with face paint in our play spaces or bounce houses, as it will permanently stain. No markers or crayons. No food, water, juice boxes, or any kind of liquid in the play space area. We do not set up on dirt, sand, rocks, or gravel.
Do you require a deposit?
Yes, a non refundable $50 deposit is required to book.
How do you clean your equipment?
As a mom of two toddlers, I know how important it is to keep our products cleaned and sanitized for your little ones. Each soft play item, ball pit, balls, and bounce houses are inspected and deep cleaned after every pick up, then inspected and sanitized again before the next booking. I clean every single product with one of my favorite, amazing plant based cleaners, Branch Basics.
What ages is soft play appropriate for?
The Playhouse offers a variety of products perfect for kids ages 0-6 years old.
What form of payment do you accept?
We accept Paypal, Credit or Debit.
Do you offer additional time?
Absolutely! Rentals include up to 4 hours of play. Any additional hours range from $50-$100/hr depending on the package.
Do you have a delivery fee?
We currently offer free delivery to Tempe and Chandler, AZ.
A $25-$50 fee will be applied based on distance of event.